Frequently Asked Questions

Please call 610-423-4300 and Press 1 or email AGCChemicals.orders@agc.com.

Customer service is open from 8:00 a.m. to 5:00 p.m. EST. Call 610-423-4300 and Press 1 to connect to Customer Service.

Product Inquiry page in the Contact Us tab, select the product line of interest, and describe in detail the product, quantity and delivery terms you would like quoted. A sales rep will respond to you directly. Note that Incoterms 2010 are now in effect.

Go to the Ask the Experts link, and complete the form specifying the product line of interest and details of your question. A technical representative will respond to you directly.

Go to the Contact Us page and request that a sales representative call you. They will contact you to obtain your basic information, including billing and shipping addresses, phone numbers and contact names/emails. You will also be required to submit your Federal Tax ID number and state tax exempt ID certificate (for U.S.A. accounts), your DUNS number, banking information and credit references.

AGC accepts checks, wire transfer and payment in advance by check, if required. No credit cards are accepted at this time.

Please call 610-423-4313 or 610-423-4300 and Press 3, or email AGCChemicals.Receivables@us.agc.com.

Please call 610-423-4330 or 610-423-4300 and Press 4 or email AGCChemicals.Payables@us.agc.com.

Yes, we are able to conduct many types of testing here at our R&D facility. For more details, please go to the Ask the Experts link and complete the form. A technical representative will respond to you directly.

Yes, please see our certifications and compliance information on the home page.

Yes, please see our certifications and compliance information on the home page.

Please call 610-423-8111.

Please call 610-423-4300 and Press 5 or email Kimberly.bohm@us.agc.com.

Please click on link www.agcce.com.

Please click on link www.agc.com.